Welcome to Omega Telecom, a licensed, GDPR Certified telecom provider that features a "complete solution" for Call Centers. We offer only premium lines that bring results for your business.
Omega Telecom provides the most advanced and innovative call center software that is a revolution in the telephone world. The software is built with modern technology that manages all operations of the call center business.
The software is designed to give you an accurate and interactive snapshot in real-time of all your call agents, including excellent tools for intervention and management, on one hand, training, and testing on the other, along with alerts for situations that require your attention. Of course, the system saves all data and allows you to generate reports at any given time in a large variety of formats, to listen to recorded conversations, and make accurate assessments and comparisons of various centers and employees.
Unlike many carriers, with Omega Telecom, you can contact our senior support specialists directly for a quick resolution to your issues. No Caller ID? Having difficulty hearing customers in Oman? Our support team is available to help you! We have been at the leading edge of technology since 2006 and have experience and resources you can rely on to get the job done properly. As a profitable and debt-free organization that is majorly owned by management, we constantly invest in enhancing both our technology platform and human resources. Currently, our group maintains an international network with telecom switches in Europe, USA, and Israel. We can provide you with phone numbers in over 70 countries!